Privacy Policy

KOI Technology Sdn. Bhd. respects your privacy and processes personal data in accordance with Malaysia's Personal Data Protection Act 2010, its regulations, and applicable Malaysian law.

Personal Data We May Collect

We may collect your name, company name, email address, phone number, project requirements, correspondence records, website usage data, technical identifiers, and other information you voluntarily provide when contacting us or using our services.

Purpose Of Processing

We process personal data to respond to enquiries, provide quotations, manage projects, deliver support, administer contracts, improve our website and services, comply with legal obligations, protect security, and send business communications where permitted by law.

Disclosure

We may disclose personal data to our employees, professional advisers, hosting providers, analytics providers, payment or communication vendors, contractors, regulators, or authorities where necessary for the purposes above or where required by law. We do not sell personal data.

Security And Retention

We apply reasonable administrative, technical, and organisational safeguards to protect personal data. We retain personal data only as long as needed for business, legal, tax, audit, security, or dispute-resolution purposes.

Your Rights

Subject to the PDPA, you may request access to or correction of your personal data, withdraw consent, limit processing, or ask questions about our data practices by contacting us through our official business contact channel.

Cross-Border Transfer

Where service providers or infrastructure are located outside Malaysia, we will take reasonable steps to ensure your personal data remains protected in line with applicable legal requirements.

Updates

We may update this policy from time to time. The updated version applies once published on this website.